SETTINGS & INTEGRATIONS

Configure API keys, integration endpoints, operational limits, and system preferences

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CONFIGURED

SYSTEM ARCHITECTURE

IMR PRODUCTION

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SECURE API BRIDGE

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AI OPS CENTER

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AI ORCHESTRATOR

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AI AGENTS

IMR Production API Bridge is in STANDBY — configure the IMR API URL and key below to enable live integration

LOADING SETTINGS...

AI ENGINE — LIVE TEST

OPENAI KEY: CHECKING...

AGENT:

USER MESSAGE:

PRODUCTION BRIDGE STATUSVIEW BRIDGE DASHBOARD

The production bridge connects this Ops Center to your live IMR site via a read-only authenticated API. No writes or mutations are ever sent to production.

Pings /api/bridge/health → production

REQUIRED SECRETS

IMR_BRIDGE_URL— Base URL of your production IMR site

IMR_BRIDGE_API_KEY— Shared secret — must match production side

TWILIO WEBHOOK CONFIGURATION

Configure these URLs in your Twilio Console → Phone Numbers to activate live call handling and SMS dispatch.

VOICE WEBHOOK (Inbound Calls)HTTP POST

/api/twilio/voice

WHERE:Phone Number → Voice → A call comes in

AI Receptionist answers, collects job info, creates job, auto-dispatches to providers.

VOICE STATUS CALLBACKHTTP POST

/api/twilio/voice/status

WHERE:Phone Number → Voice → Call status changes

Updates call log with final status and duration when call ends.

SMS WEBHOOK (Provider Replies)HTTP POST

/api/twilio/sms-webhook

WHERE:Phone Number → Messaging → A message comes in

Handles provider ACCEPT/DECLINE replies and status updates (EN_ROUTE, ARRIVED, DONE).

⚡ PROVIDER SMS COMMANDS

ACCEPT 42Claim job #42 (first wins)

DECLINE 42Pass on job #42

EN_ROUTE 42Heading to customer

ARRIVED 42On site

STARTED 42Work in progress

DONE 42Job complete

SECURITY NOTES

▸All API keys are stored encrypted in the database and never exposed in client bundles
▸The IMR Production API Bridge uses authenticated, permission-controlled endpoints only
▸AI agents cannot access the IMR production database directly
▸All AI actions are logged in the audit trail with agent attribution
▸The master kill switch immediately halts all AI operations without affecting IMR production